It’s understandable that real money online casino games will always generate plenty of questions from their players. Here I’ve collated some of the most frequently asked questions and their answers below, and hopefully I’ve addressed any concerns and questions you may have.
What Is a Rogue Casino?
The term rogue casino is generally used to describe an online casino that operates without a license, is unregulated by third parties, or has a history of defrauding customers – and sometimes all of the above! Players should be wary of an online casino deemed untrustworthy by any watchdog groups.
How Can I Ensure Online Casino Fairness?
Guaranteeing a casino is fair is a combination of your own initial research – which should include your own network of players, online casino forums and recommendation sites, and investigation of the casinos claims – and continual evaluation based on your experiences.
How Do Online Casinos Get Their Licenses?
The specific process depends on the regulatory body in question, but common practise includes a software audit, a systems audit, a background check for any hint of criminal history, and suitability and solvency checks. A reputable online casino will have their licensing documents publically available.
What Is SSL Encryption?
SSL, short for Secure Socket Layer, is a method for ensuring secure communication between two points on the internet, for example your computer and the online casino servers. SSL encryption is one method used to protect the personal and financial information provided to the online casino.
How Safe Is Online Casino Banking?
If you only make use of licensed and regulated online casinos, banking with them is as safe as using an online banking service or shopping at a major online retailer. The best online slots sites use internationally recognised security software on par with the protocols used by banks.
Can I Play On a Public Network?
Doing anything that involves personal or financial information across a public network isn’t a good idea, but if you frequently find yourself using public connections, we suggest investing in a secure mobile broadband solution to conduct your online casino enjoyment.
What Is eCOGRA?
eCOGRA, short for e-Commerce and Online Gaming Regulation and Assurance, is a globally recognised organisation that audits and monitors online casino sites and operators. Those who are accredited will clearly display the eCOGRA seal and players can click on that seal to find out more about which aspects of the casino have been tested or audited.
Who Are TST?
Similar to eCOGRA, TST (Technical Systems Testing) is a Canadian company which provides a variety of auditing services to secure online casinos, software developers, and gaming companies. TST is widely recognised as one of the top compliance organisations in the industry.
What Is a Payout Percentage?
A payout percentage is the average rate of return for a given game. For example, if an online slot of a payout percentage of 95%, it means that – on average – 95c of every $1 wagered will be returned to customers in the form of winnings.
Why Do Payout Percentages Vary?
There are a variety of reasons why payout percentages vary between games and online casinos on a whole, but the most common reason is that different games are structured differently. For example, games with incredibly lucrative jackpots generally have worse overall payout percentages, and some online casinos use higher payout percentages as a promotional tool. Lastly, some games simply offer better odds than others, and a reputable online casino will have their payout percentages available for all players to view.